Carnaghi Towing & Repair Inc - 2000 Georgetown Road, Danville

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Reviews about Carnaghi Towing & Repair Inc

• Tracy Willis
  ★ ☆ ☆ ☆ ☆
  Terribly rude, disrespectful and heartless PLUS They ransacked the vehicle, STOLE the KEYS and DRAINED the GAS!!!
  The Story:
  We had a truck break down in a small town and parked it off the road (in the dead of winter) with plans to return in the morning to get it. Less than 12 hours later, it was towed to Carnaghi!
  With the initial call about where the truck was being taken, we were told that the keys WERE LEFT IN THE TRUCK, exactly as my husband intended, both by the police officers and the tow truck driver.
  When we called carnaghi to make arrangements to pick it up, they were VERY RUDE over the phone. First we were told we could pick it up that evening to avoid additional charges, as long as it was done by midnight. When we got there, apparently there was no one to let us in unless we were willing to pay extra just to get in the gate and they argued that noone would have told us we could pick it up in the evening. Like I just made that up so I could make a wasted trip to the towyard!
  The following actions were extremely uncalled for and they should not be in business if this is how they run things. Apparently they decided to DESTROY our personal property, as if the employees are actually juvenile delinquents!
  They removed the keys (after telling us they were in the truck) and acted like they had no idea about there ever being any keys.
  The interior of the truck was completely demolished and anything of value or interest was gone. Every piece of paper and every single item had been thrown around the truck or broken. The people at Carnaghi went so far as to even suggest that the police officers had done this. We spoke with them and that was not the case at all!
  We had to tear into the ignition just to get the truck started, since there were no keys to be found in that mess. Then a couple miles away, the truck started struggling and ran out of gas (we had just put gas in it and were on the way home when it broke down-so this was highly unexpected). There was no way this could happen and after the mess at the towyard, it wasnt hard to come to the conclusion they had also removed the gas!
  Terrible company and terrible people if they think this is ok. No one deserves to be treated like that!

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